Computer Hardware/Software Maintenance

Routine checks, updates, and repair of ICT equipment and software

ICT Equipment Borrowing and Inventory Management

Borrowing of ICT equipment and inventory tracking

Installation of Software and System Tools

Installation of licensed software or requested system tools on official computers

Internet and Network Connectivity Support

Support for internet connection issues and LAN/WiFi maintenance

Provision of Technical Support

Assistance with computer hardware, software, and network issues

Student MS Office 365 Account Management

Comprehensive support for student Microsoft Office 365 accounts including account creation, activation, password recovery, and troubleshooting access issues for online and desktop applications

System Development and Database Management

Design, develop, or modify information systems and manage institutional databases

User Account Creation and Management

Creation of institutional email, system, and network accounts for employees or students

Voucher WiFi

Website and Portal Content Management

Update and manage the official website or online portals